Vinayaka Mission University
Vinayaka Missions University (VMU) is a pioneering and vibrant school offering a multi-social experience with an atmosphere checked by the ideal congruity of living in differing qualities.
Years2
UNIT - 01
HUMAN RESOURCES MANAGEMENT - MEANING - NATURE - IMPORTANCE - OBJECTIVESHUMAN
RESOURCE PLANNING - COMPONENTS
UNIT - 02
RECRUITMENT AND SELECTION PROCESS - BASIC SELECTION PROCEDURES -
TRAINING - STEPS IN TRAINING PROGRAMME - DETERMINING TRAINING NEEDS
UNIT - 03
DEVELOPMENT OF HUMAN RESOURCES MANAGEMENT - INDUSTRIAL REVOLUTION ERA
- HUMAN MOVEMENT ERA - SOCIAL RESPONSIBILITY ERA - SCIENTIFIC MANAGEMENT
ERA - HUMAN RELATION ERA - BEHAVIOURAL SCIENCE ERA - SYSTEMS AND
CONTINGENCY APPROACH ERA
UNIT - 04
PERFORMANCE EVALUATION AND EXECUTIVE DEVELOPMENT - MANAGERIAL ETHICS -
METHODS AND DEFECTS IN PERFORMANCE APPRAISAL - EXECUTIVE DEVELOPMENT -
PROMOTION -TRANSFERS - DISCIPLINE AND GRIEVANCES - COMMUNICATION - TYPES -
IMPORTANCE AND BARRIERS
UNIT - 05
KNOWLEDGE MANAGEMENT - INCENTIVES FOR KNOWLEDGE MANAGEMENT -
ESSENTIAL OUTCOMES OF KNOWLEDGE MANAGEMENT
UNIT - 06
MOTIVATION - FINANCIAL INCENTIVES - INDIVIDUAL INCENTIVE PLANS - GROUP
INCENTIVE PLANS - COMPETENCE MOTIVE - AFFILIATION MOTIVATION
UNIT - 07
TRADE UNIONS - FUNCTION OF TRADE UNIONS - REGISTERED TRADE UNION - RIGHT
AND LIABILITIES OF REGISTERED TRADE UNION
UNIT - 08
LEADERSHIP AND MANAGERIAL EFFECTIVENESS - DISTINCTION BETWEEN INFLUENCE,
POWER AND AUTHORITY - SOURCES OF POWER - ACCEPTANCE OF AUTHORITY -
MANAGER AND LEADERS - THEORIES OF LEADERSHIP -ATTITUDES AND BEHAVIOUR -
COGNITIVE CONSISTENCY THEORIES - QUANTITIES REQUIRED FOR SUCCESSFUL
LEADER
UNIT - 09
PERSONALITY - PERSONALITY THEORIES - DETERMINANTS OF PERSONALITY -
PERCEPTION - NEED AND PERCEPTION - PERCEPTION SELECTIVITY - DISTORTION IN
PERSON PERCEPTION - MANAGERIAL IMPLICATION OF PERCEPTION
UNIT - 10
LEARNING - MEANING - PRINCIPLES OF LEARNING - REINFORCEMENT PRINCIPLES -
ADMINISTRATIVE REINFORCEMENT
Vinayaka Missions University,Directorate of Distance Education
Salem India
MASTER OF ARTS IN SOCIOLOGY
2 Yr.
HUMAN RESOURCE MANAGEMENT(2040201)
UNIT - 11
ORGANIZATIONAL CLIMATE - FIVE FACTORS IN ORGANIZATIONAL CLIMATE - IMPACT -
GROWTH OF A SOUND ORGANIZATIONAL CLIMATE - PARTICIPATION AND
ORGANIZATIONAL CLIMATE - MORALE - MEASUREMENT OF MORALE - MORALE BUILDING
- WORKER`S PARTICIPATION - ISSUES - MEASURES
UNIT - 12
ORGANIZATIONAL CHANGE AND DEVELOPMENT - REASONS - OBJECTIVES - HUMAN
REACTION TO CHANGE - RESISTANCE TO CHANGE - OVERCOMING RESISTANCE TO
CHANGE - ROLE OF GROUP DYNAMICS - ORGANIZATIONAL FAILURE TO CHANGE -
ORGANIZATIONAL GROWTH AND CHANGE - ORGANIZATIONAL DEVELOPMENT -
LIMITATION AND STAGES
Years1
CLASSIFICATION OF HOSPITALS - PLANNING HOSPITALS - GENERAL FEATURE -
PLANNING OF INDIVIDUAL DEPARTMENTS
PLANNING OF NURSING SERVICES - PLANNING ICU`S - HOSPITAL INFORMATION SYSTEM
HOSPITAL MANAGEMENT - HOSPITAL ORGANIZATION - HOSPITAL DURING INFORMATION
SYSTEMS
COMPUTER IN HOSPITAL - MATERIAL MANAGEMENT AND FINANCE MANAGEMENT
INVENTORY MANAGEMENT - PUBLIC RELATIONS PHARMACY
SELECTION OF LOCATION - FUNCTIONAL PLANS OF HOSPITAL CONSTRUCTION - THE
DESIGN TEAM (ARCHITECT - ENGINEER AND HOSPITAL ADMINISTRATION)
FINANCIAL PLANNING - EQUIPMENT PLANNING - HUMAN RESOURCE PLANNING -
FUNCTIONAL AND OPERATIONAL PLANNING
PLANNING AND DESIGNING OF MEDICAL SERVICES OUTPATIENT AND EMERGENCY
SERVICES - CLINICAL LABORATORIES - RADIOLOGY DEPARTMENT - MEDICAL RECORDS
DEPARTMENT - CSSD - PHARMACY
BASICS OF MANAGEMENT - DEFINITION OF MANAGEMENT - EVOLUTION OF
MANAGEMENT THOUGHT - EARLY & MODERN APPROACHES
MANAGEMENT VS. ADMINISTRATION - MANAGEMENT SCIENCE OR ART - MANAGERS VS.
ENTREPRENEURS - MANAGERS VS. LEADERS
MASTER OF BUSINESS ADMINISTRATION
HOSPITAL ADMINISTRATION & GENERAL MANAGEMENT(ELECTIVEHOSP.
MGT)(2060904)
MANAGEMENT CONCEPTS AND THEORIES - MANAGEMENT AND ORGANIZATION -
MANAGEMENT ROLE - LEVELS OF MANAGERS AND MANAGEMENT SKILLS
MANAGEMENT SCIENCE AND SCHOOL MANAGEMENT FUNCTIONS AND PROCESS -
PLANNING - ORGANIZING - STAFFING - DIRECTING - CONTROLLING
QUALITY ASSESSMENT AND LMPROVEMENT - QUALITY ASSURANCE - QUALITY
ASSESSMENT - ORIGIN OF QUALITY IMPROVEMENT - DEFINING QI - QUALITY
IMPROVEMENT TOOLS.
APPLYING QI TO MEDICAL RECORDS - PERFORMANCE MONITORING - CLINICAL
PERTINENCE - COMPLIANCE PROGRAMES - FRAUD AND ABUSE.
THE HOSPITAL LAWS: THE BASIC STATUTES; ORGANISATION AND PROCEDURES ACT;
BOMBAY NURSING HOMES REGISTRATION ACT(1949); THE DRUGS (1940); BOMBAY
DRUGS (CONTROL) ACT 1960; DEATH CERTIFICATE; ORGAN TRANSPLANTATION ACT
1994; INDIAN PENAL CODE AND OTHER ACTS; PROSECUTION; LAW OF TORTS; NATURAL
JUSTICE.
MEDICO - LEGAL PROBLEMS IN RELATION TO HEALTH ADMINISTRATION - LAW OF
CONTRACTS, SPECIFIC PERFORMANCE - LAW APPLI ABLE TO HOSPITAL EMPLOYEES -
MEDICAL JURISPRUDENCE AND FUNCTIONING OF HOSPITALS - CONSUMER
PROTECTION ACT AND HOSPITALS - I.D.ACT, W.C.ACT.
MEDICAL ETHICS: ETHICAL PROBLEMS IN THE MEDICAL PROFESSION; RIGHTS OF
PATIENTS; DUTIES OF PATIENTS; PROFESSIONAL CONDUCT OF THE DOCTORS;
DOCTORS OBLIGATIONS; DOCTORS RIGHTS; GOAL OF MEDICAL CARE; CODES OF
CONDUCT; DUTIES OF A PHYSICIAN TO THE SICK; DUTIES OF PHYSICIANS TOWARDS
EACH OTHER; MEDICAL NEGLIGENCE.
QUALITY ASSURANCE HOSPITAL AND LAW(ELECTIVEHOSP.
MGT)(2060907)
CONCEPT OF HEALTH AND DISEASE - CONCEPT OF HEALTH & DISEASE AND WELL
BEING - NATURAL HISTORY OF DISEASE AND ROLE OF HOSPITALS TO OFFER VARIOUS
LEVELS OF CARE
PREVENTION ASPECT OF DISEASES DYNAMICS OF DISEASE TRANSMISSION -
CHANGING PATTERN OF DISEASES - CONCEPT OF HEALTH INDICATORS
DEMOGRAPHY AND VITAL STATISTICS - HEALTH SCENARIO OF INDIA DEMOGRAPHY -
ITS CONCEPT - ?VITAL EVENTS OF LIFE AND ITS IMPACT ON DEMOGRAPHY
SIGNIFICANCE AND RECORDING OF VITAL STATISTICS -? CENSUS & ITS IMPACT ON
HEALTH POLICY -HEALTH SCENARIO OF INDIA - HEALTH SCENARIO OF INDIA - PAST -
PRESENT AND FUTURE
NATIONAL HEALTH POLICY AND POPULATION POLICY - ?NATIONAL HEALTH POLICY AND
INTER-SECTORAL CO-ORDINATION
NATIONAL POPULATION POLICY - NATIONAL FIVE YEAR PLANS
NATIONAL HEALTH PROGRAMME - BACKGROUND OBJECTIVES - ACTION PLAN -
TARGETS - OPERATIONS - ACHIEVEMENTS AND CONSTRAINTS
HEALTHCARE OF THE COMMUNITY - HEALTHCARE DELIVERY SYSTEM IN INDIA AT
PRIMARY - SECONDARY AND TERTIARY CARE
EFFECTS OF GLOBALIZATION IN HEALTH CARE CONCEPT OF CORPORATE HOSPITAL IN
DEVELOPING COUNTRIES
INFRASTRUCTURE AND LAY OUT OF AN IDEAL CORPORATE HOSPITAL
MASTER OF SCIENCE IN HOSPITAL ADMINISTRATION
1 Yr.
HEALTH CARE SYSTEM IN INDIA(2060902)
FUNCTIONING OF MODERN HOSPITALS & CHANGING NEED OF PATIENTS HOSPITALITY
IN HOSPITAL CARE - INVASIVE AND NON-INVASIVE DIAGNOSTIC FACILITIES IN MODERN
HOSPITAL CARE OFFERED IN SPECIALTY AND SUPER SPECIALTY HOSPITALS
HOSPITAL MANAGEMENT WORLD HISTORY OF HOSPITALS - HISTORY OF HOSPITALS IN
INDIA - DEFINITION AND FUNCTIONS OF MANAGEMENT
CLASSIFICATION OF HOSPITALS GOVERNMENT OWNED - NON-GOVERNMENT
PRIVATE OR VOLUNTARY ORGANIZATIONS - INDIVIDUALS HOSPITALS -
DIFFERENTIATION OF HOSPITAL FROM INDUSTRY
HOSPITAL ORGANIZATION - ORGANIZATION OF DATA - INTRODUCTION MEANING OF
DATA
DATA TYPES - REPRESENTATIONS OF DATA DEFINITION OF AN ORGANIZATION
HOSPITAL MANAGEMENT AS SERVICE ORGANIZATIONS - ADMINISTRATIVE
ORGANIZATION
FORMAL AND INFORMAL ORGANIZATION - ORGANIZATION DIVISION - THE DEPARTMENT -
SPAN OF MANAGEMENT AND ORGANIZATION LEVELS
FORMAL AND INFORMAL GROUPS - TYPES OF GROUPS - INFORMAL ROLES OF
EMPLOYEES
INTRA INDIVIDUAL CONFLICT - GOAL CONFLICT IN PERSPECTIVE - ROLE CONFLICT AND
AMBIGUITY
INTERNATIONAL APPLICATION EXAMPLE - INTER PERSONAL CONFLICT - STRATEGIES
FOR INTERPERSONAL CONFLICT RESOLUTION
HOSPITAL ORGANISATION(2060905)
HOSPITAL PLANNING NEED FOR PLANNING - CONSTRAINTS TO PLANNING IN
DEVELOPING COUNTRIES - FACTORS INFLUENCING MODERN HOSPITALS
PRINCIPALS OF PLANNING - STEPS IN HOSPITAL PLANNING - ARCHITECTS BRIEF -
PROJECT REPORT - BASIC STEPS IN PROJECT ENVELOPMENT - EQUIPMENT PLANNING
FOR A HOSPITAL - ACCIDENT CLINIC
EVOLUTION OF HUMAN RESOURCE MANAGEMENT - THE IMPORTANCE OF HUMAN
FACTOR - OBJECTIVES OF HUMAN RESOURCE MANAGEMENT - ROLE OF HUMAN
RESOURCE MANAGER
HUMAN RESOURCE POLICIES - IMPORTANCE OF HUMAN RESOURCE PLANNING -
FORECASTING HUMAN RESOURCE REQUIREMENTS - INTERNAL AND EXTERNAL
SOURCES.
SELECTION PROCESS - SCREENING TESTS - VALIDATION - INTERVIEW - MEDICAL
EXAMINATION - RECRUITMENT - INDUCTION - IMPORTANCE.
TYPES OF TRAINING METHODS - PURPOSE - BENEFITS - RESISTANCE - EXECUTIVE
DEVELOPMENT PROGRAMMES
COMMON PRACTICES - BENEFITS - SELF DEVELOPMENT - KNOWLEDGE MANAGEMENT -
TRADE UNION - OBJECTIVES
GROWTH - DIFFICULTIES - RECOMMENDATION FOR STRENGTHENING TRADE UNION -
COMPENSATION PLANS - REWARDS - WORKERS PARTICIPATION IN MANAGEMENT.
METHODS OF PERFORMANCE EVALUATION - FEEDBACK - INDUSTRY PRACTICES -
PROMOTION - DEMOTION - TRANSFER AND SEPARATION - IMPLICATIONS OF JOB
CHANGE - GRIEVANCES - CAUSES - IMPLICATIONS - REDRESSAL METHODS.
DEFINITION - NEED - AND IMPORTANCE OF ORGANIZATIONAL BEHAVIOR - NATURE AND
SCOPE - PERSONALITY -TYPES - FACTORS INFLUENCING PERSONALITY -
THEORIES - LEARNING - TYPES OF LEARNERS - THE LEARNING PROCESS - LEARNING
THEORIES - ORGANIZATIONAL BEHAVIOR MODIFICATION - ATTITUDES - FORMATION OF
ATTITUDE - MEASUREMENT OF ATTITUDE
PERSONNEL MANAGEMENT AND ORGANIZATIONAL
BEHAVIOUR(2040205)
PERCEPTION-IMPORTANCE - FACTORS INFLUENCING PERCEPTION - INTERPERSONAL
PERCEPTION - MOTIVATION - IMPORTANCE - TYPES - EFFECTS ON WORK BEHAVIOR
ORGANIZATION STRUCTURE - FORMATION - GROUPS IN ORGANIZATIONS - INFLUENCE -
GROUP DYNAMICS - EMERGENCE OF INFORMAL LEADERS AND WORKING NORMS -
GROUP DECISION MAKING TECHNIQUES -
INTERPERSONAL RELATIONS - COMMUNICATION - CONTROL MEANING - IMPORTANCE -
LEADERSHIP STYLES - THEORIES - LEADERS VS MANAGERS - SOURCES OF POWER -
POWER CENTERS - POWER AND POLITICS
LEGAL FRAME WORK - MEDICOLEGAL PROBLEMS - TYPES - POLICE INVESTIGATION.
COURT DELIBERATION - DEATH CERTIFICATES - CONSUMER PROTECTION ACT 1986
AND HOSPITALS.
MEDICAL NEGLIGENCE - MEDICAL MALPRACTICE.
CLINICAL INVESTIGATION LAWS - BLOOD TRANSFUSION ACT - MEDICAL TERMINATION
OF PREGNANCY ACT.
DRUGS & COSMETICS ACT - BIRTH & DEATH REGISTRATION ACT.
PRE-NATAL DIAGNOSTIC TECHNIQUES REGULATION AND PREVENTION OF MISUSE ACT.
HEALTH CARE ADMINISTRATION AT UNION LEVEL.
ORGANIZATION AND WORKING OF THE MINISTRY OF HEALTH AND FAMILY WELFARE -
INDIAN SYSTEM OF MEDICINES.
HEALTH ADMINISTRATION AT STATE LEVEL - ORGANIZATION OF STATE HEALTH
DEPARTMENT.
STRUCTURE AND FUNCTIONS - DISTRICT HEALTH CARE ADMINISTRATION.
NATIONAL HEALTH PLANNING - ANALYSIS OF THE GOVT. COMMITTEE REPORTS.
DECISION ON THE FIVE YEAR HEALTH PLAN OF THE GOVT.
LEGAL ASPECTS OF HEALTH CARE & HEALTH CARE
ADMINISTRATION(2060911)
HIS - INTRODUCTION - MEANING - CONCEPTS - APPLICATION - DIFFERENT COMPUTER
LANGUAGES
INFORMATION SYSTEM FOR DECISION MAKING - ITS RELEVANCE TO HOSPITAL DESIGN
STRUCTURE OF HIS - FORMAL 7 INFORMAL SYSTEM - INFORMATION NETWORKS -
OPERATIONAL FUNCTIONS -
INFORMATION REQUIREMENTS - MODULARITY CONCEPTS - CONTROL AND
INFORMATION FOR OPERATIONAL CONTROL
FINANCIAL - MATERIAL - OTHER RESOURCE - INFORMATION FOR MANAGEMENT
PLANNING AND CONTROL
APPROACHES TO THE DEVELOPMENT OF HIS - BOTTOM APPROACH - TOP-DOWN
APPROACH
PROCESS / PROCEDURE/ FORM DRIVEN METHODS - QUANTITATIVE METHODS -
AUTOMATED PROCEDURES
HIS DESIGN - DEFINE THE PROBLEM - OBJECTIVES - INFORMATION NEEDS -
INFORMATION SOURCES
DEVELOPMENT AND SELECTION OF THE ALTERNATIVE GROSS DESIGN - DOCUMENT
THE SYSTEM CONCEPTS
SYSTEM INFORMATION SERVICES - INFORMATION CENTERS - CURRENT AWARENESS
SERVICES (CAS)
HOSPITAL INFORMATION SYSTEM(2060912)
SELECTIVE DISSEMINATION OF INFORMATION (SDI) - ONLINE - OFFLINE
INFORMATION SERVICES - ONLINE SERVICES IN MEDICAL SCIENCES
MARKETING CONCEPT - DEFINITION - SCOPE - MARKET ANALYSIS - HEALTH CARE
NEEDS - FACTOR INFLUENCING PATIENT BEHAVIOR - MARKET SEGMENTATION - CHIEF
DETERMINING VARIABLES - TARGETING AND PRODUCT POSITIONING FOR HEALTH
CARE SERVICES.
MARKET RESEARCH AND INFORMATION - PRODUCT SERVICE - PRODUCT LINE -
PRODUCT MIX - PRODUCT LIFE CYCLE - BRANDING - PACKAGING - NEW PRODUCT
OPPORTUNITIES - PRODUCT DEVELOPMENT.
PROMOTION - DETERMINING PROMOTIONAL MIX - PROMOTIONAL BUDGETS -
ADVERTISING AND PUBLICITY - ADVERTISING EXPENDITURES - ADVERTISING
DECISIONS.
PRICING - FACTORS DETERMINING PRICES OBJECTIVES - PRICING POLICY - NEW
PRODUCT PRICING - MARKET INFORMATION SYSTEM - PHYSICAL DISTRIBUTION -
CHANNEL DESIGN.
MARKETING PROGRAM - MARKET MIX - PRODUCT DECISIONS - PRICE DECISIONS -
LOCATION OF HOSPITAL SERVICES AND EXTENSION SERVICES - CAMP ORGANIZING
AND PLANNING - COMMUNITY HEALTH CARE PROGRAMS - PLANNING AND ORGANIZING
MEDICAL CAMPS - FOLLOW-UP.
MARKETING FOR HEALTH CARE SERVICES(2060913)
QUALITY - MEANING - IMPORTANCE - TOTAL QUALITY MANAGEMENT (TQM) - CONCEPTS
QUALITY MANAGEMENT PHILOSOPHIES - SEEMING 14 POINTS
QUALITY PLAN FOR SERVICE ORGANIZATION - CUSTOMER SATISFACTION
COST OF QUALITY - QUALITY ORGANIZING FUNCTION - ORGANIZATIONAL STRUCTURE
QUALITY SYSTEMS - INTRODUCTION - ISO 9000 SERIES OF STANDARDS
OVERVIEW - IMPLEMENTATION - ACCREDITATION
DOCUMENTATION PROCESS - NATURE - SCOPE - COMMUNICATION SYSTEM
QUALITY CONTROL - DEFINITION - OBJECTIVE - CONTROL SYSTEMS - JUST IN TIME
QUALITY IMPROVEMENT - PROBLEM SOLVING - IMPORTANCE & VALUES
EMPLOYEE PARTICIPATION - INSTRUCTION AND MEASUREMENT IN SERVICE
QUALITY CIRCLE - QUALITY EVALUATION - MEDICAL AUDIT - NECESSITY - IMPORTANCE
QUALITY IMPROVEMENT - SCOPE - CONCEPT - IMPORTANCE OF QUALITY
1.COVER PAGE
2.DECLARATION (STUDENT)
3.CERTIFICATE (HOSPITAL)
4.CERTIFICATE (FACULTY GUIDE)
5.ACKNOWLEDGEMENT
6.SYNOPSIS
7.TABLE OF CONTENTS
8.INTRODUCTION
9.PROFILE OF THE HOSPITAL
10.OBJECTIVES
11.METHODOLOGY
12.DETAIL OF THE STUDY
13.ANALYSIS & INTERPRETATIONS
14.FINDINGS & SUGGESTIONS
15.CONCLUSION
16.BIBLIOGRAPHY
17.APPENDIX
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